Getting started

The home page of your office.

Files by status counts the open files: new, scheduled, in progress and reporting. A click on a tile opens the list of files.
The menu on the left shows the screens you have access to. Under Settings is what the office administrator sets up: survey types, offices, ports, standard folders, categories and locations.
Top right: the feedback button, this help and your preferences (language, display).
The version number at the bottom of the menu opens "What's new".

Sign in with your user name or email address and your password.

Lost your password or do not have one yet? Your administrator gives you a reset link.
You also choose the screen language here.
If two-factor authentication is on, the next screen asks for a code from your app.

After a number of failed attempts your account is locked for a while. Wait a moment and try again.

Enter the code

Your account uses two-factor authentication: a code is needed besides your password.

With two-factor authentication the application asks, when you sign in, for a code from an app on your phone besides your password.

Scan the QR code with an authenticator app.
Enter the code the app shows to confirm.
You can switch it off here later; the screen then first asks for your password.

Here you choose a new password for your account.

First enter your current password, then the new one twice.
After the change you stay signed in; the new password applies from your next sign-in.

You arrived here through the reset link your administrator created for you.

Choose a new password and enter it a second time to confirm.
Then sign in with that password.
The link no longer works? It is only valid for a limited time: ask your administrator for a new one.